Adiact support
Technical help from setup to incident response
We support authentication, publishing, sync flows and MCP integrations. Share context once and we will guide you to resolution quickly.
Priority and response targets
Severity
Typical issue
First response
P1
Production outage or data access blocked
Under 1 hour (Enterprise)
P2
Major feature degraded, workaround exists
Under 4 business hours
P3
How-to questions or minor bugs
Under 1 business day
Include this when opening a ticket
- Workspace name and environment (dev or production)
- CLI version and command executed
- Request ID or timestamp of the failing action
- Expected result vs actual behavior